Bloom Salon
made in 3 daysOnline bookings with a small deposit, so no-shows stop costing money.
My salon loses four or five bookings a week because people just don't turn up.
Kind of business: Beauty & wellness. Asked for by Mai, salon owner.
What they asked for: “I want customers to book online and pay a little up front, so they actually come. And a list every morning of who's coming.”
What the team built:
- A booking page with every service, price and stylist
- A 20% deposit when someone books
- A reminder text the day before
- A morning list of who's coming, and who has paid
- Mai's own page to move or cancel bookings
Who worked on it: Planner, Researcher, Designer, Engineer, Tester, Launcher.